NDIS Rostering & Operations Coordinator
Source API remote eligibility restrictions: United States, Day-shift (AEST)Full-TimeJunior
Salary not disclosed
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Job Details
- Experience
- Minimum 2 years’ experience
- Required Skills
- Communication SkillsMicrosoft Office
Requirements
- Minimum 2 years’ experience in rostering, scheduling, or workforce coordination.
- Strong administrative and reporting skills.
- Experience managing competing priorities in a fast-paced environment.
- Proficiency in Microsoft Office tools.
- Experience with rostering platforms (e.g., Deputy or similar).
- Strong communication skills across multiple stakeholders.
- Exposure to compliance-driven environments (NDIS experience preferred).
- Background in BPO, contact centers, or workforce planning.
Responsibilities
- Build and manage staff rosters aligned with client requirements.
- Allocate shifts, manage replacements, and handle last-minute changes.
- Coordinate with internal teams and stakeholders to maintain service continuity.
- Maintain accurate records and generate operational reports.
- Support recruitment administration and compliance documentation.
- Use rostering systems (e.g., Deputy or similar) and Microsoft tools.
- Identify process gaps and recommend improvements.
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