Senior Product Manager, Payments
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LINQ K-12 EdTech
Work remote from one of our eligible states across the USFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Product ManagementSaaS
Requirements
- 5+ years of Product Management experience on SaaS products.
- Direct experience with payment infrastructure and payfac-as-a-service platforms.
- Familiarity with API-based payfac integrations and risk controls (fraud prevention, chargebacks, and related controls).
- Understanding of payment rails, interchange rates, and processing fees and how they impact product decisions; familiarity with payout flows, reconciliation, merchant onboarding, transaction management, and dispute resolution.
- Familiarity with PCI compliance requirements and audits, and how they shape product design, data handling, and engineering decisions.
- Strong client-facing experience, including regular customer engagement (advisory boards, user groups, webinars) to understand needs, challenges, and outcomes.
- Demonstrated success managing complex product areas with multiple stakeholders and competing priorities.
- Experience partnering with engineering teams to balance product goals with delivery realities.
- Comfort operating with varying levels of structure and bringing clarity and focus to the team.
- Strong written and verbal communication skills.
- Strong ownership, accountability, and judgment.
Responsibilities
- Own the payments product, including the Worldpay for Platforms payfac-as-a-service integration and all district-facing payment functionality in LINQ Connect.
- Be LINQ’s K–12 payments product expert, building deep knowledge of how districts receive, reconcile, and manage payments and translating it into decisions that reduce complexity and operational burden.
- Assess product capabilities, backlog health, and district needs to set clear priorities, balancing near-term improvements with longer-term platform investments.
- Act as the voice of the district through regular customer engagement to understand K–12 payment workflows, constraints, and outcomes.
- Partner with payment operations to surface pain points and ensure product decisions enable efficient, scalable workflows; partner with training and enablement to drive internal readiness and district-facing support materials for adoption of new features.
- Track the payments landscape and competitive environment to inform product decisions.
- Partner with engineering, QA, design, support, implementation, and payment operations to ensure successful delivery.
- Communicate priorities, decisions, risks, and progress to stakeholders clearly and consistently.
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