Technical Program Manager (Jira/Jellyfish)

IrelandFull-TimeSenior

Salary not disclosed

Apply NowOpens the employer's application page

Job Details

5+ years in Engineering Operations (EngOps), Program Management, or a similar data-heavy engineering role.
Expert-level administration skills in Jira Cloud.
Power user proficiency in Jellyfish.
Deep understanding of Agile metrics and Engineering Investment categories.
Strong knowledge of DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service).
Advanced proficiency in Jira Automation and JQL.
Foundational knowledge of the SDLC process, Scrum, and SAFe methodologies.
Comfortable leveraging AI agents and LLMs for data analysis and scripting tasks.
Ability to write basic Python or JavaScript for API integrations (Preferred).
Experience with GitHub and AWS (Preferred).

Design, build and maintain complex workflows, permission schemes, and automation rules at scale in Jira Cloud.
Map Jira "Signals" to Jellyfish allocation buckets, ensuring data reflects true "Investment Distribution."
Standardize issue types and field usage across 20+ squads to ensure Jellyfish insights are statistically valid.
Use Atlassian Intelligence to translate plain-English requests into complex JQL for instant reporting.
Leverage Jellyfish AI Impact to measure how AI coding assistants are shifting "Time to Deliver" and code quality.
Integrate AI Agents to handle "ticket hygiene" (flagging stale issues, summarizing comments, triaging requests).
Use LLMs to synthesize monthly Jellyfish data into executive-level narratives.
Monitor Cycle Time, Lead Time, and Deployment Frequency (DORA & Flow Metrics) to identify bottlenecks and improvement opportunities.
Partner with Finance to use Jellyfish data for R&D tax credit reporting and labor capitalization.
Work with stakeholders on triaging and aligning requirements in conjunction with tool administrators.

View Full Description & ApplyYou'll be redirected to the employer's site