Tenant Insurance Processor

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Extenteam Client RolesVacation rental
Location: PhilippinesFull-Time
Salary not disclosed
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Job Details

Required Skills
Written communicationVerbal communicationGoogle Workspace

Requirements

  • Proven ability with managing multiple tasks simultaneously in a fast-paced environment
  • Excellent written and verbal communication skills
  • Proficiency with Google Workspace and MRI
  • Ability to work collaboratively with cross-functional teams and external partners
  • Experience in property management, insurance administration or a related field is a plus
  • Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)
  • i5 11th Gen or higher
  • Windows 11 / MacOS Catalina or higher
  • Minimum of 8 GB RAM
  • Private and quiet dedicated home office area
  • Good headset and webcam (preferably noise-canceling headset)

Responsibilities

  • Process renter’s insurance enrollments, updates, renewals, and cancellations in a timely and accurate manner
  • Review policy documentation to ensure compliance with company requirements and regulatory standards
  • Maintain accurate records of resident insurance coverage within internal systems
  • Partner with on-site property teams to verify coverage, resolve discrepancies, and support lease compliance
  • Communicate with residents to provide guidance on insurance requirements, coverage options, and policy status
  • Assist in reporting, audits, and process improvements related to insurance tracking and compliance
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