Product Solutions Designer
P
PatientPointDigital Health
Remote, USFull-TimeSenior
Salary100,000 - 170,000 USD per year
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Job Details
- Experience
- 8+ years
- Required Skills
- PythonData AnalysisFigmaJavascriptSalesforceSnowflakeJiraGitHub
Requirements
- Experience: 8+ years in roles that combine problem-solving, process improvement, and hands-on solution delivery.
- Design and UX: You design interfaces that are clear, functional, and intuitive. Usability is the priority, you can take a messy business process and turn it into something people actually want to use. Proficiency in Figma or similar tools required.
- Presence and communication: You can lead intake conversations with stakeholders across the organization, ask the right questions to understand what needs to be built, and translate what you learn into clear designs and recommendations.
- Discovery and analytical skills: You can dig into a business process, identify where it breaks down, analyze data to understand the real problem, and articulate what needs to change.
- Building experience: Hands-on experience with low-code platforms (e.g., Retool) and comfort with AI-assisted development tools (e.g., Claude Code, Cursor, Copilot).
- Data fluency: You understand how databases work, can explore data in tools like Snowflake, and are comfortable using AI to generate and refine queries and pull your own insights without relying on a data team.
- Technical familiarity: Exposure to data pipelines, integrations, or API-based workflows. Familiarity with JavaScript/Python at a read-and-modify level.
- Tooling experience: Familiarity with CRM platforms (Salesforce) and project management tools (Jira, GitHub).
- Process and operations background: Experience with process mapping tools (Lucidchart, Miro, BPMN) and familiarity with business process automation or operations consulting.
- Comfort with ambiguity and range: You have worked in environments where roles were not rigidly defined and you owned outcomes across multiple functions.
Responsibilities
- Intake and discover: Triage requests from across the organization, determine what is worth solving, and conduct the discovery work needed to understand it. This includes process mapping, stakeholder interviews, data analysis, and workflow documentation.
- Design the solution: Own the end-to-end user experience. Create wireframes, user flows, and interface designs that are clear and functional. Design means both the visual layer and the process underneath it.
- Build and ship: Use low-code platforms, no-code tools, and AI-assisted development to move from design to working prototype. You do not need to be a software engineer, but you need to be able to deliver something real.
- Collaborate and scale: Work with the rest of the team to transition prototype solutions into wide-scale applications.
- Manage your own work: Own your portfolio of projects and communicate status without needing to be closely managed.
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