Deal Desk Senior Analyst
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.Full-TimeSenior
Salary93,840 - 117,300 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- Minimum 5 years experience in Deal Management, Sales Operations, Sales, Finance, or Business Operations preferably in contracting, procurement, or billing operations. If no degree, a minimum of 7 years relevant experience is required.
- Required Skills
- SalesforceBusiness OperationsMicrosoft ExcelFinancial analysisFinance
Requirements
- A Bachelor’s or Associate’s Degree plus minimum 5 years experience in Deal Management, Sales Operations, Sales, Finance, or Business Operations preferably in contracting, procurement, or billing operations. If no degree, a minimum of 7 years relevant experience is required.
- Demonstrated ability to manage a large number of custom contract requests using pre-approved language and/or drafting new language.
- A willingness to work closely with AEs throughout their sales cycle, provide exceptional customer service, and enable the best sale possible for Twilio.
- A diligent, detail oriented skill set, able to work in a fast-paced environment and juggle multiple responsibilities at one time, while remaining extremely organized.
- Advanced Excel skills, including financial analysis and scenario modeling.
- Excellent verbal and writing skills and the ability to comprehend complex written concepts
- Comprehensive experience in Salesforce, Docusign, CPQ, Conga CLM, MS-Office and / or G-Suite
Responsibilities
- Build trusted cross-functional relationships with Product, Commercial Legal, Billing Operations, Finance, and Sales; proactively identify opportunities for policy, process, and tooling improvements.
- Partner with Sales to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with Twilio’s financial guardrails.
- Lead financial modeling and evaluation of non-standard deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
- Act as a trusted advisor throughout the sales cycle, guiding deal strategy and coaching Sales on pricing, terms, and contract structures.
- Manage complex contracts and non-standard terms, including drafting and reviewing order forms in line with company policies.
- Provide end-to-end quote-to-signature support, including CPQ quote creation, pricing and approval workflows, order form generation, and DocuSign execution.
- Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
- Mentor and support Analysts (as designated), particularly on deal strategy, modeling, and contract structuring.
- Contribute to the development and refinement of contract processes, documentation, and enablement materials to support scalable GTM execution.
View Full Description & ApplyYou'll be redirected to the employer's site
