Senior Market Research Manager
M
MonzoFinancial Services
Cardiff, London or Remote (UK)Full-TimeSenior
Salary100,000 - 135,000 GBP per year
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Job Details
- Required Skills
- Market Research
Requirements
- Experience enabling product and growth strategy in a high growth organization.
- Passion for understanding the market and finding new opportunities to innovate.
- Experience building or informing go-to-market strategies and driving sustainable growth.
- Ability to drive projects forward through clear communication and high-impact outcomes.
- Expertise in market research methods, including branding, advertising, and growth marketing research.
- Ability to triangulate insights (brand tracking data, user insights etc.) into a compelling source of truth.
- Comfortable with advanced quantitative analysis techniques (conjoint analysis, max-diff, clustering, segmentation).
- Ability to blend qualitative and quantitative research rigorously and thoughtfully.
- Comfortable with modern research tech stacks and independent data analysis.
- Experience coaching non-researchers on effectively using market insights.
- Empowering manager who balances high autonomy with supportive coaching.
- Experience with international expansion, scaling high-growth agile tech orgs, or B2B/B2C is a plus.
Responsibilities
- Build and lead a team of Market Researchers embedded across Monzo.
- Deliver deep customer and market insights that shape product and growth strategies.
- Champion robust market research and scale its impact.
- Be the expert on the non-user and the wider market.
- Partner with leadership to make sure teams are solving the right customer problems.
- Deepen understanding of Monzo’s diverse user base.
- Lead competitive analysis and shape value propositions for new global markets.
- Increase visibility of insights, making sure action is taken across the organisation.
- Conduct primary qualitative and quantitative studies to analyse competitors, macro trends, pricing, and brand perception.
- Manage our first team of Market Researchers, supporting 1-3 direct reports.
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