SaaS Product Specialist (German-speaking, EMEA)

You live anywhere in the EMEA region (within UTC -1 to +2), UTC -1 to +2Full-TimeMiddle

Salary not disclosed

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Job Details

Languages: German, English (C2+)
Experience: Minimum 3 years SaaS experience in support, onboarding or pre-sales
Required Skills: HTMLCSSJavascriptRESTful APIsSaaSGitHub

You are a native German speaker with strong English (C2+)
You live anywhere in the EMEA region (within UTC -1 to +2)
Minimum 3 years SaaS experience in support, onboarding or pre-sales
You’re a confident communicator, written and verbal
You’re comfortable discussing product value and guiding decisions (no hard sell)
Words like HTML, CSS, JS, API, Integrations, Dev console, staging & production environments, GitHub repo, database queries etc are not alien to you. You don't need to know how to work them but you must know about them (well enough)
You’re process-driven, highly organised, and thrive in remote, tool-rich environments
Working remotely suits you perfectly, your natural work ethic makes you a high performer!
You have access to fast, reliable internet and a dedicated space to work without distractions

Help prospects find the specific value they seek (“this is the product you are looking for”)
With our help, learn to be a product expert to confidently demonstrate and answer product questions with clients and prospects
Respond accurately and quickly to client questions
Onboard and support DACH+ clients in German and/or English
Report recurring issues to improve the product experience
Collaborate with our global team to stay on the leading edge
Build trust through honesty, empathy, and reliability

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