Private Client Service Associate

Montréal, Quebec, Canada. Our offices currently operate on a hybrid model with a combination of in-office and remote working days throughout the week.Full-TimeSenior
Salary not disclosed
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Job Details

Experience
Minimum 5 years of related or transferable work experience
Required Skills
Time ManagementClient relationship management

Requirements

  • An undergraduate degree or a related financial services designation is an asset
  • Minimum 5 years of related or transferable work experience
  • Excellent communication skills
  • Strong administrative background and in-depth knowledge of the regulatory requirements of the financial industry
  • Proven accountability, initiative and success working on a large book of business
  • The ability to work in a dynamic and fast paced environment requiring strong organization, time management and prioritization skills
  • Experience working independently, as well as in partnership with other team members

Responsibilities

  • Support Investment Professional(s) in providing first-class wealth management services to our clients
  • Effectively manage client requests and timely resolutions liaising with internal teams when required
  • Maintain expert knowledge on firm’s offerings and investment practice assisting with complex inquiries
  • Manage the schedule of client meetings and prepare client meeting materials
  • Quarterback the client onboarding process and establish a foundation for a positive client experience
  • Oversee client requests for non-financial changes, managing the process from start to finish
  • Execute transactional requests and coordinate cash settlements as needed
  • Provide administrative support and back up as required
  • Actively engage in ongoing learning and development to continuously improve skills and knowledge
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