- Manage all aspects of flight booking and scheduling, ensuring the highest level of service and efficiency.
- Organize ground transportation, catering, and other services tailored to each client's preferences.
- Track flights in real-time, addressing any potential challenges such as delays, diversions, or reroutes.
- Work closely with the other territories and departments to strategically plan and coordinate all aspects of the flight.
- Partner with the accounting team to manage invoicing, payments, and financial reconciliation.
- Complete logistic checks for new potential flights, request quotes from preferred operator partners, negotiate contract terms and pricing.
- Ensure all aircraft meet Victor's stringent safety regulations and service standards.
- Maintain and regularly update the company's operator directory, ensuring all information is current, accurate, and accessible to the team.
Problem SolvingCustomer serviceNegotiation+2 more