Mortgage Operations - Loan Post Closer
Palo Alto, CA (Open to US-based Remote) / San Francisco, CA / Seattle, WA / New York City, NYFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Customer service
Requirements
- 3+ years mortgage loan post-closing experience
- Proficiency in LOS systems, compliance tracking and document submission portals
- Knowledge of investor guidelines and state requirements
- Understanding of state and federal lending regulations
- Extensive knowledge and understanding of customer service and intrapersonal best practices
Responsibilities
- Manage investor delivery pipeline, ensuring timely and accurate delivery.
- Ensure all final documentation, collateral and loan data aligns with investor and regulatory requirements.
- Ensure all loan documents are properly recorded and shipped to investors in a timely manner.
- Oversee investor loan purchases and resolve deficiencies.
- Work closely with compliance and legal to monitor regulatory changes impacting loan sales.
- Participate in loan sale reconciliations and investor reporting.
- Ensure accurate recording of mortgage notes, deeds and title policies.
- Owns compilation, consolidation and reporting of all QC review and investor condition findings.
- Work with internal and external teams to correct errors in closed loan packages and/or resolve investor conditions prior to loan sale.
- Collaborate with processing, origination and closing departments.
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