Delivery Leader, AI Adoption & Change Management

phDataData, AI

US-Remote, United States, Latin America, and IndiaFull-TimeLead

Salary not disclosed

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Job Details

Experience: 8+ years as a hands-on Change Management leader owning both OCM strategy and execution for data and AI transformations, including data platforms, advanced analytics, and AI-GenAI solutions 4+ years of consulting experience with external clients
Required Skills: Machine LearningChange ManagementGenerative AI

Requirements

8+ years as a hands-on Change Management leader owning both OCM strategy and execution for data and AI transformations, including data platforms, advanced analytics, and AI-GenAI solutions
4+ years of consulting experience with external clients, managing concurrent engagements and delivering consistent quality across a portfolio of AI and data programs
Proven experience with the full change lifecycle, including awareness and understanding through pilot, rollout, sustained adoption, and optimization
Depth in OCM methods: change impact analysis, stakeholder mapping, communications planning, resistance management, and adoption measurement
Experience delivering change for real-world AI and data programs — cloud data platform migrations, self-service analytics and BI/AI copilot rollouts, data governance implementations, and AI use case deployments
Strong practical understanding of cloud data platforms, modern analytics, and AI-enabled workflows and the people, process, and role impacts they create
Familiarity with change management frameworks (e.g., Prosci ADKAR) applied specifically to AI and data platform initiatives in client delivery contexts
Proven ability to engage senior stakeholders including C-suite sponsors, aligning on strategy, delivery roadmaps, and change approach
Strong client-facing written and verbal communication skills, able to build executive storylines, tailor narratives for technical and business audiences, and present adoption risks and AI value cases with clarity
Understanding of evolving AI capabilities (ML, GenAI, AI agents) and how to orchestrate people and process change so AI-enabled solutions are adopted and generate measurable value
Proven track record supporting or heavily influencing the sales lifecycle: discovery, solution shaping, executive proposals, and helping close large consulting deals

Responsibilities

Design and execute structured change and adoption plans with clear workstreams, milestones, and tactics that maximize adoption of data platforms, analytics tools, and AI-powered workflows
Translate technical platform and AI model impacts into role-based change tactics, journey maps, and "what changes for me" narratives
Define, track, and report on adoption and behavior change metrics — including scorecards and dashboards for client stakeholders
Design and facilitate training, enablement, and AI upskilling experiences (data literacy, AI literacy, prompt engineering, responsible AI) tailored to different personas with measurable outcomes
Serve as a trusted advisor to day-to-day client sponsors and senior stakeholders — owning relationships, aligning on delivery roadmaps, and surfacing expansion opportunities
Partner with executive sponsors, data and analytics leaders, product and delivery teams, and business end users to ensure seamless execution and measurable outcomes
Help shape differentiated AI Adoption & Change Management offerings by contributing reusable assets — playbooks, communications plans, training curricula, change impact logs
Mentor junior consultants and change leads; contribute to internal knowledge sharing and capability building
Support pre-sales activities as a subject matter expert — contributing to proposals, scoping sessions, and client discovery
Own end-to-end delivery of AI, data, and analytics change programs — from scoping and planning through execution and optimization

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