Dutch Speaking Customer Service for Social Media Platform
P
Patrique Mercier Recruitment By CyrielSocial Media
GreeceFull-Time
Salary not disclosed
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Job Details
- Languages
- Dutch, English
- Required Skills
- Problem SolvingCustomer service
Requirements
- A native level of fluency in Dutch (written and spoken)
- B2 level of English (written and spoken)
- Strong commitment to providing excellent customer service
- Previous experience in customer service or social media support is a plus but not mandatory
- Excellent communication skills
- Excellent problem-solving skills
- Ability to work independently and collaboratively within a team
- Positive attitude and willingness to learn and adapt in a fast-paced environment
Responsibilities
- Deliver exceptional customer service to Dutch-speaking users via phone, email, and live chat.
- Resolve customer inquiries related to social media platform usage, account issues, and technical problems.
- Maintain a friendly and professional attitude in all customer interactions.
- Document and escalate complex issues to appropriate teams as needed.
- Collaborate with team members to enhance the overall user experience.
- Participate in ongoing training to stay updated on platform features and customer service best practices.
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