Senior Experience Designer (Product & Design Platform)

Brazil, BrazilFull-TimeSenior
Salary not disclosed
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Job Details

Languages
Advanced English and Spanish
Required Skills
ResearchPrototypingSaaS

Requirements

  • Demonstrated hands-on experience across the full design cycle: discovery, prototyping, and delivery
  • Prototyping at multiple fidelity levels is a core part of your practice
  • Experience contributing to or working with Design Systems or Design Platforms in a product context
  • Comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, usability testing, and experiments
  • Ability to connect research insights to product decisions and clearly articulate the why behind your design choices
  • Systemic thinking: you can reason about how design decisions scale across teams, products, or journeys
  • Advanced English and Spanish are required (both non-negotiable given the client and team context)
  • Bring a collaborative, practical approach to design and thrive in cross-functional teams alongside product managers and engineers
  • Strong communicator who can present findings and design rationale to both technical and non-technical stakeholders
  • Understand stakeholder management and can build trust with clients throughout a project
  • A passion for contributing to the experience design community at Thoughtworks
  • Share a portfolio link that showcases your expertise in Digital products - Web and Mobile
  • Enterprise / SaaS Experience in your field is essential

Responsibilities

  • Play an active role in the delivery and design of technology projects, developing and evolving digital products and services within complex ecosystems
  • Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, prototypes at multiple fidelity levels, and design systems
  • Contribute to the evolution of Design Platforms and Design Systems, connecting design decisions to product and engineering strategy
  • Work in close collaboration with engineering teams, understanding technical trade-offs and operating comfortably in agile delivery contexts
  • Lead discovery and research activities, translating findings into concrete product and platform-level decisions — not just research outputs
  • Facilitate workshops and develop design strategies that connect user insights to business and product direction
  • Balance client and Thoughtworker expectations by clearly communicating experience design deliverables and managing scope and risk
  • Support less-experienced designers and contribute to the broader design community at Thoughtworks
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