Senior Experience Designer (Product & Design Platform)
Inactive
R
Referrals OnlyTechnology
Brazil, BrazilFull-TimeSenior
This job is no longer active. We keep the page for reference, but the employer may not accept new applications.
Salary not disclosed
Job Details
- Languages
- Advanced English and Spanish
- Required Skills
- ResearchStakeholder managementPrototypingSaaS
Requirements
- Demonstrated hands-on experience across the full design cycle: discovery, prototyping, and delivery
- Prototyping at multiple fidelity levels is a core part of your practice, not an occasional activity
- Experience contributing to or working with Design Systems or Design Platforms in a product context
- Comfortable leading and advising research activities, employing methods such as contextual inquiry, moderated interviews, usability testing, and experiments
- Ability to connect research insights to product decisions and clearly articulate the why behind your design choices
- Systemic thinking: you can reason about how design decisions scale across teams, products, or journeys
- Advanced English and Spanish are required (both non-negotiable given the client and team context)
- Collaborative, practical approach to design and thrive in cross-functional teams alongside product managers and engineers
- Strong communicator who can present findings and design rationale to both technical and non-technical stakeholders
- Understand stakeholder management and can build trust with clients throughout a project
- A passion for contributing to the experience design community at Thoughtworks
- Portfolio link that showcases your expertise in Digital products - Web and Mobile
- Enterprise / SaaS Experience
Responsibilities
- Play an active role in the delivery and design of technology projects, developing and evolving digital products and services within complex ecosystems
- Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, prototypes at multiple fidelity levels, and design systems
- Contribute to the evolution of Design Platforms and Design Systems, connecting design decisions to product and engineering strategy
- Work in close collaboration with engineering teams, understanding technical trade-offs and operating comfortably in agile delivery contexts
- Lead discovery and research activities, translating findings into concrete product and platform-level decisions
- Facilitate workshops and develop design strategies that connect user insights to business and product direction
- Balance client and Thoughtworker expectations by clearly communicating experience design deliverables and managing scope and risk
- Support less-experienced designers and contribute to the broader design community at Thoughtworks