Managing Director of Programs, Strategy and Operations

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Edgility SearchNonprofit, education
Workable locations: Dallas, Texas, United States. Oakland, California, United States. Philadelphia, Pennsylvania, United StatesContractManager
Salary80,000 - 125,000 USD per year
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Job Details

Languages
Bilingual (English/Spanish)
Required Skills
LeadershipData AnalysisOperations ManagementStrategyStakeholder management

Requirements

  • Proven leader with experience building and scaling operations in nonprofit, education, or community-based organizations.
  • Entrepreneurial builder who thrives in ambiguity and can create structure in a fast-moving environment.
  • Systems thinker and data-driven operator, able to design and use dashboards, metrics, and performance systems to drive results.
  • Deeply committed to improving outcomes for children and families in underserved communities.
  • Effective people leader with experience managing teams and/or multi-site programs.
  • Strong operator who excels at translating strategy into execution and results.
  • Experience in early childhood, literacy, or family engagement initiatives.
  • Demonstrated ability to build trust within Black and underserved communities.
  • Bilingual (English/Spanish).

Responsibilities

  • Lead day-to-day execution across programs and operations, establishing clear priorities, managing workflows, and ensuring consistent program delivery through weekly Zoom calls with each region's leadership and volunteers; attend key meetings with the Founder, track action items, and ensure follow-through across all operational areas.
  • Drive performance management across all regions, including weekly participation tracking, dashboards by school and classroom, scorecard submission, follow up with inactive families, and oversee overall engagement and progress for each child and family.
  • Build and manage systems, processes, and infrastructure, including dashboards, reporting tools, and data structures; determine required reports and data fields and oversee technical implementation and data integrity.
  • Manage cross-functional execution across volunteers and regional coordinators, including recruitment, onboarding, training, and ongoing engagement; ensure consistent weekly follow-up with teachers and families.
  • Oversee milestone incentives, communications, and training systems to ensure consistent, high-quality program delivery across all regions.
  • Support scalable growth by ensuring operational readiness and disciplined expansion, including onboarding new schools or regions, leading trainings, and recommending staffing or system adjustments.
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80,000 - 125,000 USD per year
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