Senior Data Analyst, RevOps
New
E
EngineBusiness travel
Remote - USAFull-TimeSenior
Salary114,000 - 158,000 USD per year
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Job Details
- Experience
- 5+ years of relevant work experience
- Required Skills
- SQLBusiness AnalysisBusiness IntelligenceData AnalysisSalesforceTableauMicrosoft ExcelGoogle SheetsLooker
Requirements
- 5+ years of relevant work experience as a Data or Business Analyst with a track record of manipulating and extracting value from datasets.
- Expert proficiency in SQL and experience with Looker/Tableau and Excel/Sheets.
- Familiarity with key post-sales metrics such as NRR, GRR, churn, expansion rate, health scores, and time-to-value.
- Experience working with Salesforce, specifically account objects and renewal tracking.
- Bachelor’s degree in Data, Economics, Statistics, Operations Research, or a related quantitative field.
- Excellent communication skills with the ability to distill complex issues and analyses for both technical and non-technical audiences.
- Exposure to Customer Success (CS) platforms like Gainsight or Totango is a plus.
- Process-oriented self-starter with a bias for action and an obsession for rigorous work.
Responsibilities
- Support the pre and post-sales motion across account management, customer success, and RevOps to drive business value.
- Track and report on critical post-sales metrics, including customer health, renewal risk, and expansion revenue.
- Partner with stakeholders across account management, customer success, and RevOps to lead metrics definition, reporting, and analyses.
- Lead key analytics projects and derive actionable insights to drive better retention and expansion performance.
- Build and maintain repeatable reporting workflows and data pipelines to track relevant product and business metrics.
- Manage the company’s business intelligence reporting dashboards to provide visibility into customer health and revenue trends.
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