Business Analyst (Salesforce)
New
Remote
Locations: Warszawa, Warszawa, Warszawa, Country code: PL, UK & Ireland working hoursFull-TimeSenior
Salary160 - 170 PLN per hour
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Job Details
- Languages
- En B2
- Required Skills
- Business AnalysisSalesforceAzureStakeholder managementCRM
Requirements
- Senior‑level IT Business Partnering or IT Service Ownership experience in a commercial or sales‑led environment
- Strong CRM experience including Salesforce governance, release management and UAT
- Experience in application lifecycle management and BAU service ownership
- Proven stakeholder management skills at senior business leadership level
- Experience managing vendors and third‑party delivery partners
- Hands-on experience with data, integration and cloud platforms, preferably Azure
- Strong understanding of enterprise architecture, security and compliance standards
- Experience supporting large‑scale CRM or commercial transformation programmes
- Knowledge of data migration and legacy system decommissioning
- Exposure to GenAI, Microsoft Copilot or digital enablement initiatives
- Experience in consumer goods, retail or field‑force technology environments
Responsibilities
- Act as the primary technology partner for Sales, Trade and Commercial leadership teams, translating business priorities into technology outcomes
- Provide strategic guidance on technology decisions, risks, dependencies and investment trade‑offs
- Maintain a forward‑looking commercial technology roadmap aligned to enterprise architecture and security standards
- Own end‑to‑end Salesforce and CRM operations including administration, configuration, governance and release readiness
- Act as a single point of accountability for CRM change requests, enhancements, defects and UAT coordination
- Ensure data accuracy, integrity and stability across Salesforce and integrated data platforms
- Own the full lifecycle of critical local applications supporting Sales and Trade operations
- Safeguard compliance with global architecture, security and governance standards
- Act as UK&I commercial liaison into major enterprise programmes including CRM and Consumer Goods Cloud initiatives
- Lead and prioritise the work of external CRM and data delivery partners
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