Commercial Lines Account Manager
New
All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration., Mountain or Central time zoneFull-TimeMiddle
Salary53,779 - 91,291 USD per year
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Job Details
- Experience
- 3-5 years
- Required Skills
- Microsoft ExcelMicrosoft Office
Requirements
- 3-5 years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
- Active Resident Property and Casualty insurance license
- Located in Mountain or Central time zone to accommodate client
- Microsoft Office Proficiency - Excel required
- Experience working in Agency Management System required
- Industry designations preferred such as CPCU, CIC, CISR, ARM
- Ability to adapt and succeed within a team-oriented environment
- Excellent problem-solving and customer service skills
Responsibilities
- Serve as the main point of contact and technical expert on a client book of business
- Work with dedicated onshore/offshore SDU teams to complete required work
- Renew existing policies, bind new business leads, and round out accounts
- Work closely with insureds to build strong customer relationships
- Train junior team members on customer interactions
- Manage small books of business for commercial lines insurance clients
- Drive customer retention and market additional lines of coverage
- Evaluate carrier relationships, commercial insurance products, and market placement
- Provide quality and timely service to customers and clients
- Research, provide recommendations and implement ReSource Pro solutions for clients
- Work in a variety of Agency Management Systems to complete tasks
- Lead day-to-day customer interactions
- Use subject matter expertise to consult with customers and advise colleagues
- Gather information about client needs and insurance solutions
- Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals
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