Global Head of Solutions Engineering
New
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LumanaAI video security
United States - RemoteFull-TimeManager
Salary150,000 - 220,000 USD per year
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Job Details
- Experience
- 10+ years
- Required Skills
- PythonRESTful APIsLinux
Requirements
- 10+ years in senior technical pre-sales, solutions engineering, or solutions architecture roles within Enterprise SaaS
- Proven experience building and scaling pre-sales or SE organizations in high-growth environments
- Bachelor’s degree in a technical discipline (Computer Science, Networking, IT, Cybersecurity, Systems Engineering, or related)
- Prior experience in technical support engineering or IT roles (professional or internship experience accepted)
- Strong understanding of networking fundamentals: HTTP/HTTPS, TLS, TCP/IP, DNS, NAT, DHCP, VLANs, firewalls, PoE, Ethernet, and wireless (802.11)
- Experience working with Linux environments
- Experience with APIs
- Experience with scripting or programming languages (Python preferred)
- Ability to clearly communicate complex technical concepts to both technical and non-technical audiences
- Customer-first mindset with a bias toward action and outcomes
- Exceptional problem-solving skills and attention to detail
- Comfortable operating in fast-paced, ambiguous environments
- Industry certifications are a plus (CCNA/CCNP, CWNA, Security+, Network+, CEH, MCSE, etc.)
Responsibilities
- Build, lead, and scale a global team of high-impact Solutions Engineers with a strong culture of accountability, curiosity, and continuous learning
- Define clear career paths, performance metrics, and development plans for SEs at every stage
- Inspire a self-learning culture where engineers proactively share knowledge—written and verbal—across the organization
- Establish onboarding, certification, and enablement programs that accelerate time-to-impact
- Own technical discovery, solution design, demos, and onboarding across enterprise customers
- Translate customer needs into clear, actionable technical requirements for Product and Engineering teams
- Ensure solutions align tightly to customer outcomes, value realization, and long-term success
- Deliver compelling technical narratives tailored to industry-specific use cases and buyer personas
- Partner with Sales, Product, Marketing, and Customer Success to define and execute GTM strategy
- Support strategic and executive-level sales opportunities, including complex solution design and RFPs
- Build repeatable demo frameworks, partner enablement programs, and best-in-class technical assets
- Drive technical strategy aligned to revenue goals, pipeline conversion, and customer satisfaction metrics
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