Communications Associate, Learning Supports
New
A
American Institutes for ResearchEducation Research
Within the United States (U.S.)Full-TimeMiddle
Salary76,000 - 92,900 USD per year
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Job Details
- Experience
- 2+ years of experience
- Required Skills
- Microsoft ExcelMicrosoft Office SuitePowerPointCanva
Requirements
- Bachelor’s degree in Communications, Marketing, Public Relations, or a related field with 2+ years of experience in communications, preferably in a client services or customer service role, OR Master’s degree.
- Strong understanding of communication principles and best practices.
- Experience with managing social media, including creating graphics and/or videos for social media.
- Experience with web content creation and management.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Proficiency in using LinkedIn, Instagram, Facebook, X, and Bluesky.
- Proficiency in using Canva.
- Strong writing and storytelling skills.
- Familiarity in using email distribution platforms such as Mailchimp and iContact.
- Ability to work collaboratively in a team environment.
- Attention to detail and ability to manage multiple tasks simultaneously and meet deadlines.
- Creative thinking and problem-solving abilities.
- Customer service-oriented mindset.
- Effective communication skills with the ability to collaborate efficiently in a virtual work environment.
- Excellent organizational and time management skills.
Responsibilities
- Work collaboratively with communications staff, researchers, and technical assistance providers on the execution of communications plans that engage education audiences.
- Plan, coordinate, and implement multifaceted social media and web content strategies focused on education related topics.
- Create graphics and videos to accompany digital communications, ensuring consistent branding and best graphic design practices are applied.
- Work collaboratively with communications staff and context experts to develop both print- and web-based products (e.g. newsletters, reports, presentations, postcards, and flyers) for internal and external audiences.
- Support the development and maintenance of online materials and resources.
- Collaborate with internal teams to ensure consistent messaging and branding across all client communications.
- Stay informed of industry trends and best practices in client communication and engagement.
- Provide administrative project support to senior management and clientele, where applicable.
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