Clinical Success Director/Manager - Nursing

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AbridgeHealthcare AI
Eastern time zone, Eastern time zoneFull-TimeManager
Salary not disclosed
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Job Details

Experience
3+ years

Requirements

  • 3+ years of experience as an RN, preferably in the inpatient setting
  • Experience with electronic record systems
  • Passion for deeply understanding nursing workflows and improving inefficiencies
  • Proven track record of leading successful initiatives from conception through launch
  • Ability to build relationships with different layers of an organization, from front-line staff to executives
  • Strong understanding of the healthcare industry, specifically clinical workflows and regulatory requirements
  • Experience working with cross-functional teams in a fast-paced, startup environment
  • 30% travel required

Responsibilities

  • Define, launch, and grow a generative AI platform for nurses.
  • Evaluate new product offerings and provide subject matter expertise to our product teams.
  • Build and maintain relationships across customers, including onboarding users, listening to customer feedback, optimizing nursing workflows, and identifying opportunities for improved engagement and success.
  • Design and recruit a council of trusted nurse advisors to guide product strategy and roadmap.
  • Develop a use case-specific end-user survey and a set of success metrics to help communicate impact and value.
  • Evangelize product capabilities and direction to prospective customers by creating sales collateral, conducting product demos, training, and more.
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