Care Coordinator
H
HoneydewHealthcare
AL, AZ, DC, FL, GA, ID, MD, MI, MO, NJ, NY, NC, OH, PA, TX, UT, VA, WA, WIFull-TimeMiddle
Salary15 USD per hour
Apply NowOpens the employer's application page
Job Details
Requirements
- High school diploma or equivalent
- Exceptional writer and speaker – clear, warm, professional across every channel
- Type at least 40 WPM
- Comfortable with Gmail and Chrome (or similar)
- Rock-solid internet and a private workspace (HIPAA compliant)
- Customer service mentality with understanding that healthcare isn't retail
- Thrive working independently
- Coachable and collaborative
- Customer service experience (preferred)
- Healthcare or clinical support background (preferred)
- Remote work experience (preferred)
Responsibilities
- Craft clear, warm, professional messages via app chat that make patients feel supported (99% of patient interaction)
- Turn healthcare chaos into clarity through thoughtful, detailed written responses that anticipate questions
- Coordinate directly with pharmacies and labs via phone to troubleshoot prescription issues, insurance hiccups, and delivery problems
- Connect with dermatology providers as needed to ensure care plans stay on track
- Keep meticulous records because details matter when it's someone's health on the line
- Bridge the gap between patients, providers, and insurance companies through strategic communication across channels
- Partner with medical teams to communicate care plans that actually fit into people's real lives
- Monitor patient progress through ongoing messaging, troubleshoot obstacles, and celebrate wins along their journey
View Full Description & ApplyYou'll be redirected to the employer's site
