Senior Fraud & Risk Ops Analyst - Payments

New

BrazilFull-TimeSenior

Salary not disclosed

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Job Details

Proven experience in fraud prevention, risk operations, or financial services risk management, ideally within payments or fintech environments
Strong understanding of fraud typologies such as account takeover, identity theft, stolen financials, and friendly fraud
Solid investigative and analytical skills with strong attention to detail and pattern recognition ability
Ability to balance fraud prevention with customer experience considerations and business impact
Intermediate to advanced SQL skills for data extraction and analysis
Experience creating operational playbooks, policies, or procedural documentation
Advanced proficiency in Excel or Google Sheets (data analysis and reporting)
Strong communication skills and fluency in English
Collaborative mindset with ability to work across risk, product, engineering, and support teams

Conduct in-depth investigations of suspicious activity at account and transaction level to identify and mitigate fraud risks
Analyze large datasets to detect fraud patterns, anomalies, and emerging threats, translating findings into actionable insights
Monitor transaction flows and account behavior, including linked accounts and coordinated fraud attempts
Develop recommendations for fraud detection improvements, including rules and model adjustments in collaboration with data and engineering teams
Serve as a key point of contact for internal and external risk-related inquiries, supporting customer and merchant support teams
Adjust account and user risk settings according to established policies and risk frameworks
Document fraud risk policies, procedures, and operational guidelines to support consistency and scalability
Build and maintain risk reporting dashboards, KPIs, and data visualizations in collaboration with analytics teams

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