Program Manager, Operations - Product Launches
New
H
Hadley DesignsE-commerce
United States. Canada. Spain. Netherlands. Colombia. United Arab EmiratesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- At least 3 years
- Required Skills
- Project Management
Requirements
- 3+ years of experience in project management, operations, or program management
- Experience within fast-paced, cross-functional environments
- Strong collaborator comfortable interacting with executives
- Strong organizational and communication skills
- Ability to manage complex projects and prioritize effectively
- Proficient in modern project management and documentation tools (ClickUp, Airtable, Box)
- Ability to work within existing systems and improve them thoughtfully
- Adaptable and thrives in fast-paced, ambiguous environments
- Calm under pressure
- Motivated by ownership and accountability
- Excels at driving team effectiveness and achieving results
- Detail-oriented
Responsibilities
- Own the reliability, clarity, and execution of the product engine
- Lead the coordination of cross-functional teams to ensure that product launches happen on time, with high quality, and with clear communication across teams
- Drive decisions independently, align stakeholders, and escalate issues with clear recommendations
- Proactively identify risks, resolve blockers, and implement process improvements that strengthen execution over time
- Lead cross-functional product launch initiatives from planning through execution
- Partner closely with the CCO and functional leads to ensure alignment on priorities, sequencing, and tradeoffs
- Ensure the launch process is streamlined and organized, and that all deliverables are coordinated and meet expectations
- Continuously identify opportunities for process improvements that increase efficiency and enhance execution
- Own and manage project plans, dependencies, and timelines across teams
- Drive regular check-ins with teams to align efforts, surface risks, and resolve blockers
- Maintain and ensure the accuracy of project management tools such as ClickUp, Airtable, and Box
- Provide clear, concise updates to leadership on project status, potential risks, and next steps
- Serve as the trusted execution partner to leadership
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