Client Service Representative

New

U.S.Full-TimeEntry

Salary not disclosed

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Job Details

Requirements

Authorization to work in the U.S.
High school diploma or equivalent
Experience in customer service, sales, or team-based roles is an advantage (not required)
Comfortable using Zoom and digital tools with strong attention to detail
Excellent listening and communication skills — both written and verbal

Responsibilities

Host virtual appointments (via Zoom/phone) to review benefit programs with members
Work with teammates to achieve shared performance goals
Answer questions, resolve concerns, and maintain strong client relationships
Ensure accuracy in documentation and record-keeping
Contribute ideas during team meetings to enhance client experience and streamline processes

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