WAH Customer Service Agent

Remote Work-at-Home | CanadaFull-TimeMiddle

Salary not disclosed

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Job Details

Requirements

Must be 18 years or older
High school diploma or equivalent required
Previous customer service or call center experience preferred
Strong communication and interpersonal skills
Ability to work independently in a remote setting
Reliable internet connection and a quiet workspace

Responsibilities

Respond to customer inquiries via phone, email, or chat
Provide accurate information about products, services, and policies
Resolve customer complaints and escalate issues when necessary
Maintain detailed records of customer interactions
Meet performance metrics including response time and customer satisfaction

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