UX Designer – Retail & Operational Systems
New
CanadaFull-TimeMiddle
Salary60,000 - 70,000 CAD per year
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Job Details
- Languages
- English, Spanish
- Experience
- 4+ Years
- Required Skills
- FigmaUI Design
Requirements
- 4+ years of UX/UI design experience focused on operational workflows, internal tools, or transaction processing systems
- Strong expertise in information architecture, form design, workflow optimization, and conditional logic
- Hands-on experience designing and maintaining design systems and component libraries
- Advanced visual design skills with attention to typography, color, spacing, and hierarchy
- Proven ability to translate regulatory and compliance requirements into clean, usable UI flows
- Proficiency with Figma, including Figma AI features and Figma Make
- Strong collaboration skills across engineering, product, operations, and compliance teams
- Clear communication of design rationale to technical teams and leadership
- Curiosity and adaptability toward emerging design technologies and AI-assisted workflows
- Bilingual proficiency in English and Spanish
Responsibilities
- Lead UX design for intuitive, efficient, and highly usable in-store technology interfaces.
- Optimize Team Member interactions with transactional systems in fast-paced, compliance-driven environments.
- Drive workflow efficiency, accuracy, and usability across critical retail and financial processes.
- Observe in-store Team Member workflows to identify friction, workarounds, training gaps, and adoption barriers.
- Lead UX design for high-frequency, compliance-driven retail and financial transactions.
- Architect workflows for item intake, pricing, customer profiles, loyalty enrollment, inventory management, loan processing, payments, and fraud mitigation.
- Design UI logic focused on data accuracy, keyboard-first and mobile navigation, validation, and error prevention.
- Collaborate with product, engineering, operations, risk, compliance, and legal teams to align on business rules and disclosures.
- Create wireframes, interactive prototypes, and annotated design specifications for transactional systems.
- Deliver pixel-perfect, production-ready UI designs balancing usability and visual polish.
- Validate designs through usability testing, workshops, and iterative reviews.
- Identify opportunities to reduce keystrokes, shorten learning curves, streamline flows, and minimize operational errors.
- Contribute to and evolve design systems with components optimized for operational workflows.
- Apply AI-assisted design tools to accelerate prototyping and iteration while maintaining design quality.
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