Senior Salesforce Administrator
A
AdaAI Customer Service
Remote - CanadaFull-TimeSenior
Salary104,000 - 130,000 CAD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- SalesforceHubSpot
Requirements
- 5+ years of hands-on Salesforce Administrator experience in a complex, production org.
- Proven Apex experience — you can read, debug, and refactor existing code without needing a developer to translate.
- Experience managing multiple managed packages in production, including handling upgrades and troubleshooting integration conflicts (DealHub, Rocketlane, Gong, HubSpot or similar).
- Strong command of Flow Builder and automation troubleshooting across Flows, triggers, and process automation.
- Salesforce Platform App Builder or Advanced Admin certification (or equivalent demonstrated expertise).
- Experience with CPQ tools (DealHub or similar) is a strong asset.
- Comfortable working independently in a fast-moving environment where you own decisions, not just tasks.
Responsibilities
- Own day-to-day Salesforce administration, including break-fix triage, user support, configuration changes, and admin request intake.
- Lead project work across new feature builds, automation development, schema changes, and managed package management (DealHub, Rocketlane, Gong, HubSpot).
- Monitor and enforce data integrity across the org, with a focus on reducing data quality gaps that impact downstream reporting and customer health tooling.
- Read, debug, and refactor existing Apex triggers and classes; identify governor limit risks and own resolution.
- Establish and maintain a formal release and change management process for all Salesforce deployments.
- Collaborate with RevOps, Sales, and CX stakeholders to translate business requirements into scalable Salesforce solutions.
- Document existing automations, custom objects, and Apex code to reduce organizational risk and support future development.
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