Referral Coordinator - General and Specialty Cardiology
C
Cardiac Study CenterHealthcare
WAFull-TimeMiddle
Salary21 - 38 USD per hour
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Job Details
- Experience
- 1 year of experience
- Required Skills
- Microsoft Excel
Requirements
- 1 year of experience in healthcare or medical billing preferred
- Strong knowledge of health insurance processes and referral workflows
- Proficiency in Word, Excel, and Outlook
- Ability to use basic office equipment (computer, fax, printer, phone)
- Excellent communication, follow-up, and documentation skills
- Experience with EMR and referral tracking systems
- Strong attention to detail and organizational skills
- Empathy, patience, and a customer-service mindset
- Self-motivated, able to manage priorities in a remote setting
Responsibilities
- Verify patient insurance eligibility for procedures and consultations
- Submit and track referral requests through pre-authorization channels
- Follow up weekly on pending referrals and communicate with external providers as needed
- Process and fax incoming/outgoing referral documentation
- Respond to referral-related calls and messages from the call center and clinic schedulers
- Manage email communications across multiple departments and document updates in EMR
- Work closely with team members in scheduling, billing, and the business office
- Participate in monthly bookkeeping meetings
- Provide general backup support to the Business Office
- Answer business office phone lines and assist with other tasks as assigned
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