Bilingual Front Desk Medical Assistant - Workers Compensation

New

Staffing for DoctorsHealthcare

Colombia. Nicaragua. El Salvador. Honduras. Guatemala. Ecuador, PSTContractMiddle

Salary not disclosed

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Job Details

Experience: Minimum of 1 year

Requirements

Minimum of 1 year of experience in a front desk, patient coordinator, or similar role within a U.S. healthcare setting
At least 1 year of experience handling workers’ compensation cases in a medical practice or law firm
Excellent verbal and written communication skills
Highly organized with strong attention to detail
Experience in personal injury and workers’ compensation (med-legal) workflows
Confident communicating with patients, attorneys, and referral partners

Responsibilities

Serve as the front-line patient coordinator
Serve as Executive Assistant to a physician
Coordinate, schedule, and confirm patient appointments, with a focus on workers’ compensation cases
Professionally handle incoming calls and patient inquiries
Manage administrative tasks related to workers’ compensation case workflows
Oversee cancellations, rescheduling, and patient follow-ups
Communicate effectively with case managers, adjusters, and referral sources
Maintain accurate, organized, and up-to-date case documentation
Track appointments, authorizations, and key case updates to ensure timely processing

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