Senior Solutions Architect
New
United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7–10 years
- Required Skills
- SharePointWebRTCMicrosoft ExcelPowerPoint
Requirements
- 7–10 years of experience in collaboration, customer experience, or enterprise communications and infrastructure solutions
- Strong expertise in technologies such as Cisco Collaboration, Avaya, Microsoft, SIP-based and cloud communication architectures
- Deep understanding of collaboration protocols and technologies including SIP, H.323, WebRTC, VoIP, and related network infrastructure components
- Knowledge of supporting technologies such as firewalls, routers, MPLS, media relays, and secure connectivity frameworks
- Proven experience in solution architecture, technical consulting, or pre-sales engineering roles
- Strong presentation and communication skills with the ability to engage executive-level stakeholders
- Excellent relationship-building, collaboration, and stakeholder management abilities
- Ability to manage multiple complex engagements simultaneously in a fast-paced environment
- Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Visio, SharePoint)
- Ability to work independently in a remote or virtual office environment with minimal supervision
Responsibilities
- Act as a subject matter expert in collaboration, customer experience, cloud, networking, and enterprise infrastructure solutions, with deep expertise in platforms such as Cisco, Avaya, Microsoft, and related technologies
- Engage with business and IT leaders to understand customer needs and develop tailored solution architectures aligned with strategic objectives and measurable outcomes
- Design and present technical architectures, including ROI and TCO models, to support sales opportunities and enterprise decision-making
- Lead strategic roadmap discussions with customers to define long-term technology direction and transformation initiatives
- Provide technical consulting, solution demonstrations, and pre-sales support across complex enterprise engagements
- Develop and maintain strong technical expertise and certifications across core solution areas
- Contribute to Statements of Work, solution documentation, and third-party vendor coordination to ensure accuracy and alignment
- Collaborate with internal teams and manufacturers to ensure successful solution delivery and implementation handoff
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