Business Analyst - AML Operations
New
P
Plata CardFintech, Banking
Mexico, Serbia, Cyprus or GeorgiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Spanish
- Experience
- 3+ years
- Required Skills
- SQLJiraConfluence
Requirements
- 3+ years of experience in business analysis or product management within fintech or banking
- Strong background in AML / fraud / compliance operations
- Experience working with CRM systems or internal operational tools
- Strong process thinking and ability to design end-to-end workflows
- Experience with data validation and system behavior analysis
- Experience with Jira
- Experience with Confluence
- Experience with Miro
- Basic SQL or spreadsheets
- Fluent English
- Readiness to work in a Spanish-speaking environment
Responsibilities
- Gathering and documenting requirements for AML operational tools and agent workflows
- Designing and improving case management processes and CRM workflows
- Defining requirements for fraud/AML case handling and investigation processes
- Validating data aggregates, rule outputs, and system correctness
- Designing tools for regulatory requests and audit support
- Defining logic for account restrictions and fund withdrawal limitations
- Supporting integrations between AML systems, CRM, and operational tools
- Supporting development lifecycle: clarifications, UAT, releases
- Collaborating with Operations, Compliance, Product, and Engineering teams
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