Forward Deployment Engineer
New
S
SpeechifyAI/ML
RemoteFull-TimeMiddle
Salary140000 - 200000 USD per year
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Job Details
- Experience
- 3–6 years
- Required Skills
- AWSPythonGCPAzureRESTful APIs
Requirements
- 3–6 years of experience in a software engineering, solutions engineering, or technical implementation role
- Strong proficiency in Python and/or another backend language; comfort reading and writing production-quality code
- Experience with REST APIs, webhooks, and common integration patterns
- Familiarity with cloud platforms (AWS, GCP, or Azure) and data infrastructure tools
- Excellent communication skills — able to explain complex technical concepts to both engineers and non-technical stakeholders
- Self-starter mentality with strong project management instincts; able to juggle multiple customer engagements simultaneously
- Genuine curiosity about AI/ML and enthusiasm for helping customers unlock value from cutting-edge technology
Responsibilities
- Own the end-to-end technical onboarding experience for new enterprise customers, from kickoff through successful integration
- Build and maintain integration scripts, tooling, and documentation to accelerate customer time-to-value
- Serve as the primary technical point of contact during the onboarding phase, translating customer requirements into actionable engineering solutions
- Diagnose integration issues across customer environments (APIs, data pipelines, cloud infrastructure) and drive them to resolution
- Collaborate closely with product and engineering to surface customer feedback and influence the roadmap
- Develop reusable onboarding playbooks and internal tooling to scale the deployment process
- Travel to customer sites occasionally for critical onboarding milestones or technical workshops
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