Transformation Program Manager
United States and CanadaFull-TimeManager
Salary96300 - 185200 USD per year
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Job Details
- Experience
- 4–6+ years
- Required Skills
- JiraConfluencePowerPoint
Requirements
- 4–6+ years of experience leading complex programs or transformation initiatives in enterprise environments
- Strong understanding of how business processes, governance frameworks, and technology systems interact in large organizations
- Experience facilitating cross-functional workshops and mapping processes using tools such as Miro, Lucidchart, or Visio
- Proficiency with program management and collaboration tools such as Jira, Confluence, and PowerPoint
- Strong change management knowledge, with experience supporting adoption of new processes, tools, or operating models
- Excellent communication and stakeholder management skills, with the ability to influence and align senior leadership
- Ability to structure ambiguity, manage competing priorities, and drive clarity across complex initiatives
- Collaborative mindset with strong facilitation and relationship-building capabilities
- Exposure to enterprise platforms such as Salesforce, Oracle, Snowflake, Power BI, or MuleSoft is a plus
- Familiarity with Lean, Six Sigma, or similar process improvement methodologies is an advantage
- Certifications such as PMP, Prosci, or CSM are appreciated
Responsibilities
- Lead end-to-end transformation programs from discovery through execution, aligning cross-functional stakeholders and ensuring delivery of measurable business outcomes
- Facilitate workshops and working sessions to assess current-state processes, design future-state operating models, and define governance structures that support scalable transformation
- Develop integrated program plans covering scope, timelines, dependencies, risks, and execution milestones across business and technical teams
- Define success metrics and performance indicators to ensure transformation initiatives deliver tangible and trackable business value
- Partner with solution architects and engineering teams to ensure solutions are aligned with enterprise architecture, security standards, and technical feasibility
- Drive change management activities including stakeholder engagement, communication planning, training design, and adoption tracking
- Deliver executive-level reporting through dashboards, presentations, and status updates that clearly communicate progress, risks, and decisions required
- Ensure compliance with internal governance, data privacy, and audit requirements across all transformation initiatives
- Continuously improve transformation delivery frameworks, contributing to process optimization within the Center of Excellence
- Act as a trusted advisor to senior leadership, helping shape transformation strategy and influence roadmap priorities
- Apply AI-enabled and data-driven tools to improve efficiency, insight generation, and decision-making across programs
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