Senior IT Support Engineer (Shift lead)
New
D
DeelSaaS
PhilippinesFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- PythonBash
Requirements
- Experience working with and managing a Mac & Windows estate
- Interest in working with a mobile device management platform (MDM) for managing a mixed device estate, such as - Jamf, Intune, or Jumpcloud
- Interest in application packaging and deployment for both Mac & Windows
- Good working knowledge of IT security
- Demonstrate excellent interpersonal, organizational and communication skills, with the ability to work under pressure
- IT experience in providing technical support to 3rd-party customers and internal end-users
- Some experience automating device actions using Python, Bash/ZSH & Powershell
- Good Windows experience with knowledge of Windows Autopilot
Responsibilities
- Work as part of an expert team of subject matter experts to help achieve device and IT services growth objectives
- Build, develop, and enhance the Deel IT device management services for sale to a global customer base
- Build, develop, and enhance our IT support services offering
- Provide technical support for our Sales team and customer base
- Deploy, configure, and refresh devices for Deel IT
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