Remote IT Help Desk Technician
New
Latin AmericanFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2–5 years
- Required Skills
- Networking
Requirements
- Exceptional spoken and written English
- 2–5 years of dedicated IT support or help desk experience
- Strong understanding of Windows OS
- Strong understanding of Microsoft 365
- Strong understanding of basic networking concepts
- Prior experience working within a Managed Service Provider (MSP) environment
- Familiarity with professional ticketing systems
- Ability to work independently in a fast-paced environment
Responsibilities
- Provide high-level technical support
- Manage infrastructure for a diverse range of businesses
- Influence client satisfaction
- Contribute to the operational success of a growing service provider
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