Bilingual (Finnish-English) Customer Support Agent

New

Anywhere, GMT+8Full-TimeMiddle

Salary not disclosed

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Job Details

Languages: Finnish, English

Requirements

great Finnish (native level) and English communication skills, both written and oral
customer support experience in a fast-paced environment
knows how to deal with difficult customers/clients
has good analytical and problem-solving skills
has good accurate records keeping
is a good team player
is able to prioritize and multitask
can work with minimal supervision
can work during holidays and the weekends
can work remotely and full-time (at least 40 hours per week; GMT+8 time zone)
with own laptop/computer and a stable internet connection
Knowledge of Domains, SEO, and Analytics is a plus

Responsibilities

support and understand our users' demands
assist our users in creating and publishing their websites
setting up their own URL
fixing the errors, or checking for bugs
answer questions about getting student discounts
make our users' page look great
e-commerce and form solutions
translation tasks and product testing

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