Technical Operations Engineer

New
CT, MA, NH, NJ, NY, Eastern PA or VT, USAFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2+ years
Required Skills
TerraformAnsible

Requirements

  • Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or similar engineering major
  • 2+ years of experience as a Technical Operations Engineer or in a similar technical operations role (e.g. DevOps, NetOps, SecOps, SysAdmin, SRE, or Infrastructure Engineer)
  • High proficiency engineering with Infrastructure-as-Code principles
  • Experience engineering infrastructure for a SaaS product/platform
  • Experience engineering cloud-based infrastructure
  • Experience engineering infrastructure using message/event queues
  • Experience engineering infrastructure using containers
  • Experience engineering with Terraform and Ansible
  • Experience with multiple frameworks, databases, services, and tools
  • Excellent written and verbal communication skills
  • Experience working as a member of a highly-collaborative engineering team
  • Experience communicating directly with clients

Responsibilities

  • Own infrastructure across all of our environments from production to dev
  • Build a cloud-agnostic Infrastructure-As-Code approach structure as we expand
  • Facilitate and carry out deployments across all of our environments
  • Contribute to the infrastructure architecture and best practices for the applications we deploy
  • Write software tools and systems to automate, explore and report on our infrastructure
  • Automate collection and analysis of metrics from distributed systems to assist in performance tuning and fault finding
  • Design and implement foundational infrastructure components used by every engineering team (e.g. dynamic configuration, secrets storage, container orchestration, etc)
  • Provision accounts and equipment
  • Compose and maintain detailed technical specifications and diagrams
  • Perform root-cause analyses of under-performing infrastructure
  • Dive into code and logs with engineers as technical challenges arise
  • Develop proofs of concepts as needed
  • Keep current with engineering best practices, design principles, technology, security, and compliance
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