Salesforce Consultant (LATAM)

New
Remote from Latin American Countries, 9:00 am to 5:30 pm ESTFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
2+ years
Required Skills
AgileSalesforce

Requirements

  • Bachelor’s Degree or higher, or equivalent work experience
  • 2+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
  • 2+ years of business analysis experience for technology or technology services implementation projects
  • Excellent oral and written English communication skills (writing sample required)
  • Experience gathering requirements, writing solution documents and writing SOPs
  • Agile project experience and at least one Agile methodology certification
  • Salesforce certification is highly desired, or candidate will be required to get one within 90 days of joining
  • Experience working in the non-profit or association industry
  • Salesforce implementation or administration experience
  • Experience administering or heavily using Fonteva, Nimble AMS, or other Salesforce solutions for non-profit organizations
  • Experience providing quality assurance and/or acceptance testing as a client, vendor, or user is strongly preferred

Responsibilities

  • Perform requirements gathering, analysis, and documentation
  • Convey complex requirements to both internal and external stakeholders
  • Develop solution documents, requirement documents, discovery documents for internal and external review
  • Work on multiple projects and competing priorities simultaneously
  • Showcase (demonstrate) work deliverables to both internal and external stakeholders
  • Execute all project work in following Agile methodology
  • Design and develop workflow and functional diagrams to demonstrate proposed solutions to clients and internal teams
  • Manage task and work tickets, including description and acceptance criteria
  • Continually develop a deeper understanding of the business best practices for associations and nonprofits, particularly concerning the implementation of technology
  • Work in tandem with project managers and development teams to ensure on-time, on-budget work products
  • Support the project team in identifying training needs for team members as well as clients
  • Documentation of standard operating procedures
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