Senior Salesforce Functional Consultant

New

Remotely within LATAMFull-TimeSenior

Salary not disclosed

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Job Details

5–8 years of experience in a functional IT consulting role
Proven experience leading Salesforce implementations end-to-end
Strong background in business process analysis and user-centric solution design
Hands-on Salesforce configuration experience
Experience with Sales Cloud and/or Service Cloud
Strong knowledge of requirement documentation methodologies
Experience with data migration and data management strategies
Familiarity with Agile methodologies and user story definition
Understanding of testing frameworks and QA best practices
Excellent communication and stakeholder engagement skills
Strong facilitation and workshop leadership abilities
Analytical mindset with problem-solving capabilities
Leadership and mentoring skills
Proactive and results-oriented approach
Bachelor’s degree required (Engineering, Information Systems, Business, or related field)
Salesforce certifications are a plus

Lead end-to-end Salesforce project delivery, including planning, requirement analysis, solution design, testing, and deployment
Conduct stakeholder workshops to gather and document technical and functional requirements
Translate business requirements into user stories, process flows, prototypes, and functional documentation
Configure Salesforce platform components (Sales Cloud, Service Cloud, or related modules as applicable)
Oversee data migration processes, ensuring integrity, accuracy, and compliance with best practices
Define and execute testing strategies, including UAT coordination and quality assurance oversight
Provide end-user training, documentation, and post-implementation support
Mentor junior team members and contribute to internal process improvements and knowledge sharing initiatives
Act as a bridge between business stakeholders and technical teams

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