Inside Sales Specialist
New
UK-United Kingdom - RemoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- OracleCRM
Requirements
- Previous experience in inside sales, customer service, sales support, or order processing
- Confident in managing quotations, orders, and customer enquiries with accuracy and attention to detail
- Well organized, able to manage multiple tasks
- Comfortable working in a fast-paced environment
- Reliable, accountable, and customer-focused approach
- Communicate clearly and professionally
- Build effective working relationships with both customers and internal teams
- Experience in the electronics, technology, or distribution industry (advantage)
- Experience working with CRM or ERP systems, preferably Oracle (plus)
Responsibilities
- Support Field Sales Engineers with day-to-day sales activities
- Communicate with customers by phone and email to ensure a high level of service
- Process customer quotations and orders on a daily basis
- Monitor quote activity and follow up in a timely manner
- Manage open orders and delivery schedules by reviewing back order reports
- Update promised ship dates and expedite orders where needed
- Keep customers informed of any changes
- Work closely with sales colleagues and customers to follow up on quotations
- Identify customer requirements and support cross-selling opportunities
- Support after-sales activities, including returns authorisations, warranty-related matters, and customer issue resolution
- Maintain accurate customer and order information in internal systems
- Provide administrative support to the wider sales team
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