Electronic Health Record (EHR) Training Specialist
New
NCR, Mid-Atlantic, Northeast, Caribbean, FL/Gulf South, Inland/Great Lakes, CA/Pacific NW, AlaskaFull-TimeMiddle
Salary65650 - 118675 USD per year
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Job Details
- Languages
- English
- Experience
- 4 years of prior relevant experience or Masters with 2 years of prior relevant experience; five (5) years’ experience in supporting computer information systems training; two (2) years’ experience training personnel on Cerner Millennium Electronic Health Record Software; Four years’ experience developing ILT and/or eLearning content
- Required Skills
- Microsoft ExcelMicrosoft Office SuitePowerPoint
Requirements
- BS degree in Education, Instructional Design, or Instructional Technology and 4 years of prior relevant experience or Masters with 2 years of prior relevant experience
- Minimum five (5) years’ experience in supporting computer information systems training, tools, software installs, and upgrades
- Minimum five (5) years’ experience preparing classrooms, facilities, and necessary equipment for classes
- Minimum five (5) years’ experience delivering classroom instructor led, one-on-one, and structured on the job training
- Minimum two (2) years’ experience training personnel on Cerner Millennium Electronic Health Record Software
- Cerner Millennium training certification
- Strong interpersonal and communication skills
- Fluent in verbal and written English and English medical terminology
- Solid knowledge of the structure and content of the English language, meaning and spelling of words, rules of composition, and grammar
- Four years’ experience developing ILT and/or eLearning content
- Experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
- Experience working with remote teams and leadership
- Strong time management skills
- Strong attention to detail
- Familiar with ADA Section 508c accessibility requirements
- Authoring ability using Adobe Captivate, Camtasia and/or Articulate Storyline
- Experience converting ILT to eLearning
- Experience collaborating across multiple functional teams
- Prior consulting experience with large-scale Enterprise level and/or government projects
Responsibilities
- Manage and implement EHR system curriculums based on position-specific workflows.
- Collect data from customer satisfaction surveys to continuously evaluate course effectiveness.
- Deliver content for instructor-led training (ILT) in accordance with enterprise standards.
- Deliver content for Optimization sessions in accordance with enterprise standards.
- Encourage classroom participation and facilitate change management for target audiences.
- Discover and apply customer needs/business knowledge to ensure client satisfaction of delivery outcomes.
- Prepare instructional aids and plans and determine training objectives and goals.
- Formulate training outlines and determines instructional methods.
- Evaluate effectiveness of training and development programs and utilize relevant evaluation data to revise or recommend changes.
- Coordinate or perform administrative functions necessary to deliver and document training programs.
- Provide formal and informal implementation guidance, integration, and change management support tasks.
- Maintain appropriate degree of knowledge, skill, and ability to provide functional support and perform system status checks as needed during system trouble ticket resolution.
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