Director, Client Strategy and Growth
New
United StatesFull-TimeDirector
Salary185000 - 210000 USD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 8+ years
Requirements
- 8+ years of experience in strategic consulting, client strategy, enterprise account management, or growth-focused roles
- MBA or equivalent advanced degree strongly preferred
- 3+ years of management or strategy consulting experience, including at manager or project leader level
- 5+ years of experience in healthcare, digital health, or population health industries
- Proven track record of driving account retention, expansion, and revenue growth in complex enterprise environments
- Strong relationship-building and stakeholder management skills across executive-level audiences
- Excellent negotiation skills with the ability to manage complex commercial discussions
- Strong analytical mindset with attention to detail in strategy development and execution planning
- Experience in high-growth or startup environments strongly preferred
- Willingness and ability to travel up to 30–50% as required
- Strong proficiency in using AI tools to support research, client communication, and strategic analysis
Responsibilities
- Shape and execute client strategies for long-term retention, expansion, and health outcomes
- Partner deeply with clients and consultants to understand organizational priorities and align solutions
- Collaborate with internal teams (Customer Success, Marketing, Product, Clinical, Operations) to reflect client needs in product direction and execution
- Act as a key voice of the customer internally, translating insights into actionable improvements
- Develop and execute account strategies focused on retention, expansion, and long-term growth
- Build and maintain strong relationships with senior client stakeholders, consultants, and decision-makers
- Own revenue retention targets and drive renewal success through proactive account management
- Identify and execute upsell and expansion opportunities through strategic planning and contract negotiations
- Conduct market, industry, and competitive analysis to identify trends, risks, and opportunities
- Support development of account strategies, forecasting, and executive-level reporting
View Full Description & ApplyYou'll be redirected to the employer's site
