Project Manager
New
P
Patients Know BestHealthcare SaaS
United KingdomFull-TimeMiddle
Salary28000 - 42000 GBP per year
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Job Details
Requirements
- Initiative and the ability to respond to fast changing customer and organisational needs
- Excellent verbal and written communication skills
- Proven experience of managing projects
- Ability to work effectively as part of a very cohesive and hard working multidisciplinary team
- Good IT skills
- Highly organised and the ability to problem solve and to see the bigger picture as well as the detail
- An understanding and first hand experience of working in the NHS
- Knowledge of the discourse around patient/health data in the UK
- Innovative: committed to leading change management and influencing clinical working practice
- Experience of remote working
- A passion for the transformation of healthcare
Responsibilities
- Project Managing Patients Know Best deployments.
- Working with all internal and external project stakeholders across all work-streams (including but not restricted to: information governance, technical development and integration, comms, training).
- Ensuring knowledge and information flow seamlessly between all project stakeholders for the successful implementation of projects.
- Maintaining excellent communication with customers to ensure solid client relationships, including motivating the clinical teams to achieve project objectives.
- Working closely with our sales & engineering teams to ensure timely delivery of any contracted development work.
- Communication of realistic and achievable timelines to customers and updating all stakeholders of the PKB development roadmap including prioritisation of new features.
- Identifying potential risks or issues related to projects, mitigating those risks and developing strategies to minimise any impact on the deployment of Patients Know Best.
- Training clinical staff in the use of the PKB software.
- Assisting with digital transformation within the clinical teams - empowering and motivating clinical usage and uptake of the software and expanding and growing that usage throughout the contract.
- Supporting the customer and the PKB engineering team with troubleshooting issues that come into our service desk from our customers - this includes clinical staff, IT staff and patients using our software.
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