Patients Know Best

Patients Know Best provide hospitals with personal health records software so that their patients can better manage their health.

51-100 employees
Founded 2008
Information Technology
Private Company

Open Positions1

United KingdomFull-TimeHealthcare SaaSPosted
  • Project Managing Patients Know Best deployments.
  • Working with all internal and external project stakeholders across all work-streams (including but not restricted to: information governance, technical development and integration, comms, training).
  • Ensuring knowledge and information flow seamlessly between all project stakeholders for the successful implementation of projects.
  • Maintaining excellent communication with customers to ensure solid client relationships, including motivating the clinical teams to achieve project objectives.
  • Working closely with our sales & engineering teams to ensure timely delivery of any contracted development work.
  • Communication of realistic and achievable timelines to customers and updating all stakeholders of the PKB development roadmap including prioritisation of new features.
  • Identifying potential risks or issues related to projects, mitigating those risks and developing strategies to minimise any impact on the deployment of Patients Know Best.
  • Training clinical staff in the use of the PKB software.
  • Assisting with digital transformation within the clinical teams - empowering and motivating clinical usage and uptake of the software and expanding and growing that usage throughout the contract.
  • Supporting the customer and the PKB engineering team with troubleshooting issues that come into our service desk from our customers - this includes clinical staff, IT staff and patients using our software.

About Patients Know Best

Patients Know Best is revolutionizing healthcare with the world's first patient-controlled medical records system. Our platform empowers patients across the UK and internationally to manage their health information securely and efficiently, improving patient care and saving clinicians valuable time. We're making a real difference in the lives of millions. Our technology stack includes a wide range of tools, from iPhone/mobile compatibility and WordPress to Google Analytics and Global Site Tag, reflecting our commitment to a user-friendly and data-driven approach. We embrace a fully remote work environment, fostering a supportive and collaborative culture where everyone contributes to our mission of making healthcare better. We are committed to creating a greener world and are proud to be a B-Corp Social Enterprise. We're a team of 51-100 employees, with a strong engineering culture that encourages innovation and continuous learning. We are integrated into the NHS App, reaching 30% of the UK population. We are actively growing and expanding our impact across multiple countries. We are looking for talented individuals to join our inspiring journey and help us shape the future of healthcare. Come join our growing team, where your work directly impacts millions of patients.

Tech Stack

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