Customer Service Representative - Bone Health Consultant

AlgaeCalNatural Health

Canada, PSTFull-TimeMiddle

Salary not disclosed

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Job Details

Requirements

Solid customer service background
Passionate about natural health
Expert at building a rapport with customers
Devoted to helping people find that aha moment
Organized
Humble
Critical and creative thinker
Loves to support and inspire others
Wants feedback to improve
Brilliant multi-tasker who can effortlessly shift between a variety of priorities
Availability for one weekend day
Flexible to work the needed fixed schedule

Responsibilities

Acting as a knowledge base for customers inquiries with respect to our products and their bone health
Actively listening to customers and providing them with everything they need to make an informed decision about AlgaeCal
Supporting our customers through a variety of mediums (email, phone)
Processing orders and returns for customers
Helping customers understand the results of their DEXA bone scans
Updating the records of customer interactions, processing customer accounts, and filing documents
Setting our customers up for MAXIMUM SUCCESS

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