Bilingual SDR (English-Spanish) - Inbound & Pipeline Ownership

Mexico, Latin America, US-aligned hoursContractMiddle
Salary not disclosed
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Job Details

Languages
English, Spanish
Experience
2+ years
Required Skills
SalesforceHubSpotGoogle Workspace

Requirements

  • 2+ years in SDR, inside sales, or lead generation roles with live call experience
  • Fluent in English and Spanish, able to switch mid-conversation without losing control
  • Proven track record of persistent follow-up (beyond 2–3 attempts)
  • Able to run and manage your own pipeline without reminders or supervision
  • Comfortable handling daily live calls, including rejection-heavy conversations
  • Willing to work US-aligned hours in a fully remote, async environment
  • Experience with CRM systems (HubSpot, Salesforce, GoHighLevel or similar)
  • Experience with Dialers / calling tools
  • Proficiency with Google Workspace

Responsibilities

  • Initiate contact with inbound leads immediately upon entry into the system.
  • Run discovery calls in English or Spanish, controlling the flow of conversation.
  • Drive each conversation toward a clear outcome, either moving to the next step or out of the pipeline.
  • Ask structured questions during calls to uncover intent, urgency, and fit.
  • Define the next step (booked call, qualified opportunity, or disqualification) before ending any call.
  • Log notes and set the next follow-up action in the CRM immediately after every interaction.
  • Re-engage silent leads using multiple touchpoints and variations in approach.
  • Identify actual objections when prospects hesitate and adjust messaging mid-conversation.
  • Push for a decision: next step, commitment, or disqualification.
  • Update CRM after every interaction with notes, status, and next step.
  • Manage deal movement actively to reflect real-time pipeline reality.
  • Identify patterns from repeated objections or drop-offs and adjust approach.
  • Share insights that improve conversion.
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