Bilingual SDR (English-Spanish) - Inbound & Pipeline Ownership
Mexico, Latin America, US-aligned hoursContractMiddle
Salary not disclosed
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Job Details
- Languages
- English, Spanish
- Experience
- 2+ years
- Required Skills
- SalesforceHubSpotGoogle Workspace
Requirements
- 2+ years in SDR, inside sales, or lead generation roles with live call experience
- Fluent in English and Spanish, able to switch mid-conversation without losing control
- Proven track record of persistent follow-up (beyond 2–3 attempts)
- Able to run and manage your own pipeline without reminders or supervision
- Comfortable handling daily live calls, including rejection-heavy conversations
- Willing to work US-aligned hours in a fully remote, async environment
- Experience with CRM systems (HubSpot, Salesforce, GoHighLevel or similar)
- Experience with Dialers / calling tools
- Proficiency with Google Workspace
Responsibilities
- Initiate contact with inbound leads immediately upon entry into the system.
- Run discovery calls in English or Spanish, controlling the flow of conversation.
- Drive each conversation toward a clear outcome, either moving to the next step or out of the pipeline.
- Ask structured questions during calls to uncover intent, urgency, and fit.
- Define the next step (booked call, qualified opportunity, or disqualification) before ending any call.
- Log notes and set the next follow-up action in the CRM immediately after every interaction.
- Re-engage silent leads using multiple touchpoints and variations in approach.
- Identify actual objections when prospects hesitate and adjust messaging mid-conversation.
- Push for a decision: next step, commitment, or disqualification.
- Update CRM after every interaction with notes, status, and next step.
- Manage deal movement actively to reflect real-time pipeline reality.
- Identify patterns from repeated objections or drop-offs and adjust approach.
- Share insights that improve conversion.
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