Customer Service Representative (French-speaking)
PortugalFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- French (C2), English (B2)
- Required Skills
- Microsoft Excel
Requirements
- High level of French (C2 - written and oral)
- Good level of English (B2)
- Strong analytical and problem-solving skills
- Proficiency in Excel
- Good communication skills
- Autonomous and able to ensure end-to-end delivery of cases
- Responsible, flexible, dynamic, and resilient
Responsibilities
- Manage supplier invoices in the internal system
- Enlighten suppliers concerning invoice doubts
- Answer suppliers through outgoing and incoming calls and emails
- Evaluate the need for escalation
- Put suppliers in contact with the client in case of necessity
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