Growth Strategy & Analytics Manager
K
Kin InsuranceInsurance
AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, WIFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- SQLMicrosoft ExcelGoogle SheetsLooker
Requirements
- Experience owning operational reporting and financial models for Sales or Customer Service organizations
- Strong proficiency in SQL
- Strong proficiency in Looker
- Strong proficiency in Excel or Google Sheets for complex analysis and Modeling
- Experience managing commission calculations or incentive compensation processes
- Deep understanding of operational and financial metrics such as conversion rates, CAC, productivity, and headcount forecasting
- Demonstrated experience managing and developing direct reports
- Ability to independently own complex analytical processes and explain the "why" behind metric movement
- Experience partnering cross-functionally with Operations, Finance, and Data teams to influence business decisions
Responsibilities
- Own monthly reporting end-to-end: validate data, prepare insight-driven memos, explain key trends and variances, and facilitate cross-functional discussions across Operations, Growth, and Finance
- Manage commission payouts and the commission platform, resolve issues proactively, and partner with Sales leadership on payout strategy and target-setting
- Build, maintain, and evolve Sales, Customer Service, and Underwriting headcount models, updating assumptions and improving forecasting accuracy to guide staffing decisions
- Analyze performance metrics including conversion rates, call volume, talk time, and sales behaviors to identify workflow optimization opportunities
- Own monthly Customer Acquisition Cost (CAC) reporting, reconcile data with Finance and Accounting, and clearly articulate drivers of variance to plan and month-over-month movement
- Lead proactive and ad-hoc analytical deep dives, transforming multiple datasets into clear insights and actionable recommendations
- Hire, onboard, and develop a junior analyst, establishing strong processes, accountability, and a scalable foundation for the function
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